Alignment issue in PDF for Reason Codes 4831, 4850 and 4853
Developer is generating PDF documents for the correspondences for Reason Codes 4831, 4850 and 4853.
However, in PDF documents, misalignment of the content is observed. This is making the business users difficult to read the documents
Steps to Reproduce
Use HTMLToPDF activity to generate PDF by passing the HTML with respect to 4831-EXPBillingFormFor4831.
The root cause of this problem is a defect in Pegasystems’ code/rules.
The HTML rule was having missing tags like TD and thus allignment was incorrect.
Fixed HTML Mark up in below Correspondence (Corr) Rules:
RULE-OBJ-CORR PEGACARD-SD-DISPUTE-MC- EXPBILLINGFORMFOR4831!MAIL
RULE-OBJ-CORR PEGACARD-SD-DISPUTE-MC- INSTALLMENTBILLINGDISPUTE!MAIL
RULE-OBJ-CORR PEGACARD-SD-DISPUTE-MC- EBDDEFECTIVENOTASDESCRIBED!MAIL
RULE-OBJ-CORR PEGACARD-SD-DISPUTE-MC- EBDRESOLUTIONPROCESSFORM!MAIL
Hfix-21110 resolves this.
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