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Support Article

All tabs are not visible for node or system details in AES



Post upgrade to Autonomic Event Services (AES) 7.3, an AES node or system is visible in AES and monitors itself. However, on clicking the nodes in the Enterprise tab to verify the node specific details, the tabs for Agents, Requestors, and Listeners do not display.

Error Messages

Not Applicable

Steps to Reproduce

  1. Upgrade AES 7.1.8 to AES 7.3.
  2. Set up an AES node to monitor itself.
  3. Click the AES node to view the node specific details.

Root Cause

In AES 7.3, a new When condition 'DashboardFeaturesAreNotDisabled' was introduced for visibility of those tabs which did not display.


Perform the following local-change:
  1. Log in as an AESDeveloper.
  2. Open the When condition and set the following:

    Save As to 'PegaAESCriteria:01-01-01' ruleset
    Applies to 'PegaAES-'
    Context to AES

  3. In the Advanced tab of the When condition, change the condition such that it returns True always.


Published July 31, 2018 - Updated December 2, 2021

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