Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Ampersand (&) parameter breaks “Create Work” action behavior



A configuration has been created to call a Flow with an associated parameter.

Unfortunately if the data set in the 'Name' property has an ampersand character, the JavaScript breaks and the “Create Work” action doesn't do anything. In my example, the parameter was having the following value:


Error Messages

Not applicable

Steps to Reproduce

  1. Create a Flow with an incoming parameter
  2. Create a button with “Create Work” action
  3. Call created Flow and pass the parameter with an ampersand ‘&’ in it
  4. The button isn’t executing anything. The JavaScript is broken

Root Cause

A defect in Pegasystems’ code or rules. The ampersand character is usually used to separate parameters on request to the server. Having this character on one parameter is breaking the normal behaviour.


Apply HFIX-24161


Suggest Edit

Published January 31, 2016 - Updated October 8, 2020

Did you find this content helpful? Yes No

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us