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Ampersand (&) value in Audit History displayed as &amp



Field values in the Audit History of a case display the HTML values for special characters.

For example,

& (Ampersand ) is displayed as &
+ (plus) is displayed as +

Error Messages

Not Applicable

Steps to Reproduce

  1. Include some special characters in the Field Values.
  2. Set these values through parameters and display them in the Audit History of the case.

Root Cause

A defect in Pegasystems’ code or rules.
HTML tags were displayed while the Field values in the Audit History were displayed. This HTML representation was replaced using the unescapeHtml() method in the org.apache.commons.lang.StringEscapeUtils Java class.


Apply HFix-54179.

Published August 15, 2019 - Updated December 2, 2021

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