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Support Article

API request requires more than eight minutes

SA-74074

Summary


 

API request requires more than eight minutes to retrieve class fields.


Error Messages


 

Not Applicable

 

Steps to Reproduce


 

Utilize an API call with the following: 
prweb/api/v1/data/D_pxRuleResolvedRelevantRecord's?ContextClass=XXXX&RecordType=Rule-Obj-Property

Results are rendered after eight minutes.


Root Cause



A defect or configuration issue related to the SQL Server 2016 settings in the operating environment.  

Resolution



Make the following change to the operating environment:
Enable the legacy Cardinality Estimation (CE) using the below command:
'ALTER DATABASE SCOPED CONFIGURATION SET LEGACY_CARDINALITY_ESTIMATION = ON'

 

 

Published May 14, 2019 - Updated December 2, 2021

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