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Support Article

App Store install of Smart Dispute for Issuers 7.11 fails

SA-277

Summary



Installing Smart Dispute for Issuers (SDI) via the App Store fails. Manual installation works.

Error Messages



[java] 2014-07-08 13:46:28,742 [ SERVERNAME] [ STANDARD] [ ] ( internal.archive.ParUtilsImpl) INFO - SmartDispute_Base_711_Install_ApplicationBundle_rules.jar is v6 Archive

[java] Installing Application over existing database

[java] java.lang.NullPointerException


Steps to Reproduce

  1. Install SDI 7.11 via the App Store


Root Cause



The root cause of this problem is a defect in Pegasystems’ code/rules.
During command line schema import a column change to "NOT NULL" causes the import code to use a database reference to determine the vendor type of a Data Access Directory Number (DADN). During command line import the database reference is null causing the Null Pointer Error.

Resolution



This issue is scheduled to be resolved in Pega 7.1.6 release

Published March 10, 2016 - Updated October 8, 2020

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