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Support Article

AppExpress: Application fails for framework and implementation



Customer Service for Healthcare Provider Services (CSHC ) 7.1.4 is installed on Pega 7.1.8. 

New application creation fails for 'framework and implementation layer' option. The wizard is successful using 'framework only' and 'implementation only' options.

Error Messages

Not Applicable.

Steps to Reproduce

Not Applicable.

Root Cause

A defect in Pegasystems’ code or rules.

The wizard is applying Ruleset Validation and is thus checking for ruleset prerequisites instead of application validation.


Import and install the hotfixes in the mentioned order:
  1. HFix-24527
  2. HFix-27141
  3. HFix-27180


Suggest Edit

Published May 4, 2016 - Updated December 2, 2021

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