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Support Article

Application stops working on launching Tracer after upgrade

SA-45202

Summary



After upgrading to Pega 7.2.2, the application stops working on launching the Tracer.


Error Messages



Caused by: java.lang.StackOverflowError

at com.pega.pegarules.data.external.clipboard.ClipboardObjectImpl.getParentPage(ClipboardObjectImpl.java:158)
at com.pega.pegarules.data.internal.clipboard.ClipboardPropertyBase.mayNeedToTrackChange(ClipboardPropertyBase.java:3126)
at com.pega.pegarules.data.internal.clipboard.ClipboardPropertyBase.trackChange(ClipboardPropertyBase.java:3458)
at com.pega.pegarules.data.internal.clipboard.ClipboardPropertyBase.trackChange(ClipboardPropertyBase.java:3065)
at com.pega.pegarules.data.internal.clipboard.ClipboardPropertyBase.noteChangeToValue(ClipboardPropertyBase.java:2954)
at com.pega.pegarules.data.internal.clipboard.ClipboardPropertyBase.noteChangeToValue(ClipboardPropertyBase.java:2945)
at com.pega.pegarules.data.internal.clipboard.ClipboardPropertyImpl.setStringValueOverride(ClipboardPropertyImpl.java:4345)
at com.pega.pegarules.data.internal.clipboard.ClipboardPropertyImpl.setValueOverride(ClipboardPropertyImpl.java:3910)
at com.pega.pegarules.data.internal.clipboard.ClipboardPropertyImpl.setValueOverride(ClipboardPropertyImpl.java:3885)
at com.pega.pegarules.data.internal.clipboard.ClipboardPropertyBase.setValue(ClipboardPropertyBase.java:1966)
at com.pega.pegarules.data.internal.clipboard.ClipboardPropertyBase.setValue(ClipboardPropertyBase.java:1934)
at com.pega.pegarules.data.internal.clipboard.XMLStream.writeXMLPage(XMLStream.java:749)
at com.pega.pegarules.data.internal.clipboard.XMLStream.clipboardToXML(XMLStream.java:521)
at com.pega.pegarules.data.internal.clipboard.XMLStream.clipboardToXML(XMLStream.java:496)
at
com.pega.pegarules.data.internal.clipboard.WorkbenchXMLStream.<init>(WorkbenchXMLStream.java:216)


Steps to Reproduce

  1. Upgrade from Pega 7.2.1 to Pega 7.2.2.
  2. Launch the Tracer from the Designer Studio.

Root Cause



A defect in Pegasystems’ code or rules.


Resolution



Apply HFix-32372.


Suggest Edit

Published December 14, 2017 - Updated October 8, 2020

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