Support Article
Application is unable to establish connection with AES
SA-52648
Summary
The application is unable to establish a connection to the Autonomic Event Services (AES) server.
Error Messages
UnsupportedClassVersionError:com/pega/pegacti/core/Version
Steps to Reproduce
Upgrade to PegaCall 7.3.1 using Java 7.
Root Cause
prchannelservices shipped with PegaCall 7.3.1 GA was compiled in Java 8 without the Compatibility option.
Resolution
Apply the following hotfixes:
- HFix-39775
- HFix-40042
Tags:
Published January 31, 2019 - Updated December 2, 2021
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