Support Article
Applied DSS changes do not take effect
SA-98263
Summary
The default Alert threshold Dynamic System Setting (DSS) is modified. In the Pega Predictive Diagnostic Cloud (PDC), the Connector Alerts events that exceeded 1000ms display instead of the DSS changes made for the alerts. By default, the value is 1000ms.
For example,
The following DSS is created to override the Connector threshold to 4000 ms:
prconfig/alerts/connectors/totalrequesttime/threshold/default = 4000 ms
The Connector alerts that exceeded 1000ms display in the PDC instead of 4000ms.
Error Messages
Not Applicable
Steps to Reproduce
Not Applicable
Root Cause
After changes were made to the DSS, the servers were not restarted.
Resolution
As a local-change, restart all the servers.
Published January 28, 2020 - Updated December 2, 2021
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