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Support Article

"Are you sure you want to leave this page" IE 10/9

SA-4690

Summary



Users receive a pop up asking "Are you sure you want to leave this page"

This error appears in environments after an update from Internet Explorer 8 to either Internet Explorer 10/9 versions.

Error Messages





Steps to Reproduce

  1. Login Into the PEGA application with Internet explorer IE9.0.18+.
  2. Click any action button.

Root Cause



A defect/misconfiguration in the PRPC operating environment. The browser updates in the version on IE 9.0.18+ modify the security settings which causes these pop-up messages.



Resolution



The root cause of this problem is in a third-party product integrated with PRPC. A developer can incorporate a local change to avoid the situation caused by this third party update.

Use this script in UserWorkForm.

<script>
if(parent && parent.pega && parent.pega.u && parent.pega.u.d){
parent.pega.u.d.gDirtyOverride = false;
}

pega.u.d.gDirtyOverride = false;
</script>
 
Suggest Edit

Published January 31, 2016 - Updated December 2, 2021

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