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Support Article

Area control does not work on inputting Vietnamese characters



When pasting or typing Vietnamese characters to the textarea control, the area control does not work. This occurs in Internet Explorer 9 browser.

For example, type ÕÁỆỄỌẤÒÒẦỢÌỢỚỄẢỔÓẬĨỜÒẬ in the textarea control.

Error Messages

Not Applicable

Steps to Reproduce

  1. Create a section.
  2. Add a textarea control.

Root Cause

A third-party product issue. The issue occurred because Internet Explorer 9 browser's Accessibility configuration.


Perform the following local-change:
  1. Navigate to Internet Options > General tab.
  2. Click Accessibility.
  3. Select 'Ignore font styles specified on webpages'.

Published February 2, 2018 - Updated October 8, 2020

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