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Support Article

Area control does not work on inputting Vietnamese characters

SA-49704

Summary



When pasting or typing Vietnamese characters to the textarea control, the area control does not work. This occurs in Internet Explorer 9 browser.

For example, type ÕÁỆỄỌẤÒÒẦỢÌỢỚỄẢỔÓẬĨỜÒẬ in the textarea control.



Error Messages



Not Applicable


Steps to Reproduce

  1. Create a section.
  2. Add a textarea control.
  3. Type the text ÕÁỆỄỌẤÒÒẦỢÌỢỚỄẢỔÓẬĨỜÒẬ.


Root Cause



A third-party product issue. The issue occurred because Internet Explorer 9 browser's Accessibility configuration.


Resolution



Perform the following local-change:
  1. Navigate to Internet Options > General tab.
  2. Click Accessibility.
  3. Select 'Ignore font styles specified on webpages'.
Suggest Edit

Published February 2, 2018 - Updated October 8, 2020

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