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Support Article

Arrows display as distorted rectangle symbols in pxDateTime

SA-68091

Summary



The arrows display as distorted rectangle symbols in pxDateTime instead of up and down arrows for navigating the month, year and time.


Error Messages



Not Applicable.


Steps to Reproduce

  1. Add a Date property using the pxDateTime control
  2. Set the Navigation format to 'spinner'. The arrows display as distorted rectangle symbols


Root Cause



A backwards compatibility defect in Pegasystems’ code or rules.
Post upgrade, the user environment was not pointed to a compatible version of UIKit and hence, the required Cascading Style Sheets (CSS) and font files were missing.



Resolution

Perform the following local-change:

Point the application to use a compatible version of UiKit. For example, UiKit7 10-01-01 in Pega 7.3.1.



 

Published January 8, 2019 - Updated October 8, 2020

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