Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Assigned to Operator in bulk actions displays all operators

SA-16103

Summary



In the Case Manager portal > Bulk Actions, the Assigned Operator Autocomplete list displays all the Operators from the database. It should display only the operators in the Organizational Structure.


Error Messages



Not Applicable


Steps to Reproduce



1. Open CPM Manger portal.
2. Click Manager tools. Select Filter condition as Assigned To Operator and in the Autocomplete list displays all the operators.


Root Cause



This is an issue with Pegasystems' code or rules.

Resolution



Apply HFix-24677.

Published January 31, 2016 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us