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Support Article

Assigned work of the requested operator does not display



A user is assigned a work item. While viewing My Work and My Group pages, the user selects the operator to view the work. However, the work does not display.

When the operator views assigned work, then that work displays. However, the work of the requested operator does not display.

Error Messages

Not Applicable  

Steps to Reproduce

Assign work to a user. The work does not display.

Root Cause

A defect in Pegasystems’ code or rules: RULE-OBJ-LISTVIEW ASSIGN-WORKLIST AESWORKLIST


  1. Apply HFix-37555
  2. Apply HFix-38387


Suggest Edit

Published October 17, 2020 - Updated December 2, 2021

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