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Support Article

Assigned work of the requested operator does not display

SA-46280

Summary



A user is assigned a work item. While viewing My Work and My Group pages, the user selects the operator to view the work. However, the work does not display.

When the operator views assigned work, then that work displays. However, the work of the requested operator does not display.



Error Messages



Not Applicable  

Steps to Reproduce



Assign work to a user. The work does not display.


Root Cause



A defect in Pegasystems’ code or rules: RULE-OBJ-LISTVIEW ASSIGN-WORKLIST AESWORKLIST

Resolution

  1. Apply HFix-37555
  2. Apply HFix-38387

 

Suggest Edit

Published October 17, 2020 - Updated December 2, 2021

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