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Assignment Details are not getting deleted from Assign Table

SA-4617

Summary



User has 2 assignments in flow, let us say Assignment A, Assignment B.
on Assignment A, SLA is configured which is to resume flow to Assignment B.
when the flow is moved from Assignment A to Assignment B,  PC_Assign_Workbasket table contains both assignments details instead of only Assignment B details.

Error Messages



NA


Steps to Reproduce



1. Configure two assignments Assignment A, Assignment B.

2. on Assignment A, SLA is configured which is to resume flow to Assignment B.
3. When the flow is moved from Assignment A to Assignment B,  PC_Assign_Workbasket table contains both assignments details instead of only Assignment B details.

Root Cause


 
  • The application includes an activity that calls the Obj-Save method with the WriteNow parameter set inside of the process flow.
  • An explicit Commit is added to a rule during the processing of a transaction.

Resolution



Deselect the WriteNow parameter if it is checked in the Obj-Save method of an activity inside a process flow. For more details go through the below PDN Article.

https://pdn.pega.com/process/troubleshooting-error-flow-not-at-task-with-incorrect-use-of-writenow-parameter-in-obj-sav-method

Published January 31, 2016 - Updated October 8, 2020

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