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Support Article

Assignments still remain even after transfer or process

SA-22546

Summary



Assignments with errors remain on user's worklist after a work object has been transferred or processed.
 

Error Messages



The flow this assignment corresponds to has been removed

The work object
 references a different assignment than the current one


Steps to Reproduce



Normal case processing.


Root Cause



An issue in the custom application code or rules where explicit commits were made to assignments and work objects during flow processing via the Obj-Save method's "Write Now" option.

Resolution



Perform the following local-change:

​Remove any explicit commits to the work object or assignment and allow flow processing to handle them, to avoid the potential for assignments and work objects to get out of sync.

 

Published April 30, 2016 - Updated October 8, 2020

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