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Support Article

"Attach a file" functionality does not work in IE11

SA-10531

Summary



"Attach A File" and "Attach a URL" functionality does not work in IE11. The modal dialog does not show all the controls.

Steps to Reproduce



1. Navigate to the Case Manager portal in IE11. 
2. Open any work object. 
3. Locate the attachment section on the right panel of the work object. 
4. Attach a file or URL by clicking on Add button from the attachment tab and selecting "Attach a File" or Attach a URL".


Resolution



This issue is resolved by HFix-22303.
Suggest Edit

Published June 9, 2015 - Updated October 8, 2020

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