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Attaching content on mobile device leads to overcompressed image



Uploading content through out-of-the-box Pega client leads to small-sized and overcompressed image.

Error Messages

Not Applicable

Steps to Reproduce

1. Use out-of-the-box pxAttachContent control to attach image to Pega work object.
2. Attach an image through mobile Pega client. This leads to small-sized and overcompressed image in attachment.
3. Attach an image through mobile browser. This leads to undistorted image in attachment.

Root Cause

The image has already been compressed at the beginning of Pega uploading process by activity Work-.pzAttachFileHCWrapper. Image content size at this point is already about 20-50KB instead of actual size 1.5-2 MB.


This issue is addressed in Pega 7.2 release.
Suggest Edit

Published March 2, 2016 - Updated October 8, 2020

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