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Support Article

attachment name getting converted into $289$29

SA-9577

Summary



It is observed that whenever an email is received with attachment which contains special characters in the file name, it is getting converted into $289$29.

Error Messages



NA

Steps to Reproduce



1. Create a flow using SendCorrespondence(OOTB) flow action.
2. Create a work object and add the attachment with name new().txt.
3. It gets converted to $289$29


Root Cause



The root cause of this problem is a defect in Pegasystems’ code/rules.In the activity Pega-IntegrationEngine .setEmailAttachments, the attachment name is decoded to correct the special characters using StringUtils.decodeCrossOSString()

Resolution



This issue is resolved by hotfix item Hfix-21940.

Published June 12, 2015 - Updated October 8, 2020

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