Support Article
attachment name getting converted into $289$29
SA-9577
Summary
It is observed that whenever an email is received with attachment which contains special characters in the file name, it is getting converted into $289$29.
Error Messages
NA
Steps to Reproduce
1. Create a flow using SendCorrespondence(OOTB) flow action.
2. Create a work object and add the attachment with name new().txt.
3. It gets converted to $289$29
Root Cause
The root cause of this problem is a defect in Pegasystems’ code/rules.In the activity Pega-IntegrationEngine .setEmailAttachments, the attachment name is decoded to correct the special characters using StringUtils.decodeCrossOSString()
Resolution
This issue is resolved by hotfix item Hfix-21940.
Published June 12, 2015 - Updated October 8, 2020
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