Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Attachment successful message incorrectly displayed



User is on a Samsung tablet using Chrome as the browser, the confirmation message of successful attachment is not accurate as the file is not attached but the message shows that it is successfully attached.
The scenario is working fine in Desktop.

Error Messages

No error message displayed to indicate that the attachment had not been attached.

Tracer shows an error with the attachment though.

Steps to Reproduce

Using Chrome on a Samsung Tab tablet

1. Click on the Attachment Tab
2. Select an invalid file type and then attach
3. This is showing a File attached successfully but the file is really not attached

Using the CallVirusCheck activity to check all the allowable file type.
On tracer it shows an error on but this is not being shown on the screen. Instead a File attached successfully is being shown.

Root Cause

Currently attach content control for mobile browser is going ahead with attachment even though there are page messages, this needs to be fixed.


Apply HFix-30713.


Suggest Edit

Published December 21, 2016 - Updated October 8, 2020

Did you find this content helpful? Yes No

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us