Support Article
Audit Trial must be updated only once for every success stage
SA-13351
Summary
Audit Trail is updated according to the number of submit actions taken, not based on the number of successful submit actions taken.
For example, if a flow action is submitted without answering the mandatory questions, and then it is submitted again with all the mandatory questions, there are two entries in the audit log.
Error Messages
Not Applicable
Steps to Reproduce
Modify a work object several times before moving to the next stage.
Root Cause
The behavior is as intended per design. An audit trail entry is made for every time the work object is updated.
Resolution
Perform the following local-change:
Create a local flow action and customize the behavior of that flow action.
Published August 28, 2015 - Updated October 8, 2020
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