Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

AuthorizationException during Delivery Item installation

SA-61042

Summary



AuthorizationException occurs while installing a Delivery Item (DL) which contains a hot fix (HFix) from a strategic application from the command line.


Error Messages



[java] com.pega.pegarules.pub.database.AuthorizationException: You are not authorized to open instance RULE-APPLICATION PEGARULES 07.10
[java] at com.pega.pegarules.pub.database.AuthorizationException.createCannotOpenException(AuthorizationException.java:242) ~[prpublic.jar:?]
[java] at com.pega.pegarules.data.internal.access.Opener.open(Opener.java:2167) ~[prprivate.jar:?]
[java] at com.pega.pegarules.data.internal.access.DatabaseImpl.open(DatabaseImpl.java:2584) ~[prprivate.jar:?]
[java] at com.pega.pegarules.pub.runtime.AbstractActivity.objOpen(AbstractActivity.java:80) ~[prpublic.jar:?]
[java] at com.pegarules.generated.activity.ra_action_getworkpoolsinapp_8516878001d15267f095329af5ccc835.step2_circum0(ra_action_getworkpoolsinapp_8516878001d15267f095329af5ccc835.java:357) ~[?:?]
[java] at com.pegarules.generated.activity.ra_action_getworkpoolsinapp_8516878001d15267f095329af5ccc835.perform(ra_action_getworkpoolsinapp_8516878001d15267f095329af5ccc835.java:93) ~[?:?]
[java] at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3421) ~[prprivate.jar:?]
[java] at com.pega.pegarules.session.internal.mgmt.Executable.invokeActivity(Executable.java:10794) ~[prprivate.jar:?]
[java] at com.pegarules.generated.activity.ra_action_populatestartingflowsforflow_e524909dd88ed515c82cf1a84942bb19.step1_circum0(ra_action_populatestartingflowsforflow_e524909dd88ed515c82cf1a84942bb19.java:311) ~[?:?]
[java] at com.pegarules.generated.activity.ra_action_populatestartingflowsforflow_e524909dd88ed515c82cf1a84942bb19.perform(ra_action_populatestartingflowsforflow_e524909dd88ed515c82cf1a84942bb19.java:73) ~[?:?]
[java] at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3421) ~[prprivate.jar:?]


Steps to Reproduce



Run prpcUtils manageHotFixes to install a DL item.


Root Cause



A defect in Pegasystems’ code or rules.


Resolution

Apply HFix-45034.


 

Published July 31, 2018 - Updated December 2, 2021

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us