Support Article
AuthorizationException during Delivery Item installation
SA-61042
Summary
AuthorizationException occurs while installing a Delivery Item (DL) which contains a hot fix (HFix) from a strategic application from the command line.
Error Messages
[java] com.pega.pegarules.pub.database.AuthorizationException: You are not authorized to open instance RULE-APPLICATION PEGARULES 07.10
[java] at com.pega.pegarules.pub.database.AuthorizationException.createCannotOpenException(AuthorizationException.java:242) ~[prpublic.jar:?]
[java] at com.pega.pegarules.data.internal.access.Opener.open(Opener.java:2167) ~[prprivate.jar:?]
[java] at com.pega.pegarules.data.internal.access.DatabaseImpl.open(DatabaseImpl.java:2584) ~[prprivate.jar:?]
[java] at com.pega.pegarules.pub.runtime.AbstractActivity.objOpen(AbstractActivity.java:80) ~[prpublic.jar:?]
[java] at com.pegarules.generated.activity.ra_action_getworkpoolsinapp_8516878001d15267f095329af5ccc835.step2_circum0(ra_action_getworkpoolsinapp_8516878001d15267f095329af5ccc835.java:357) ~[?:?]
[java] at com.pegarules.generated.activity.ra_action_getworkpoolsinapp_8516878001d15267f095329af5ccc835.perform(ra_action_getworkpoolsinapp_8516878001d15267f095329af5ccc835.java:93) ~[?:?]
[java] at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3421) ~[prprivate.jar:?]
[java] at com.pega.pegarules.session.internal.mgmt.Executable.invokeActivity(Executable.java:10794) ~[prprivate.jar:?]
[java] at com.pegarules.generated.activity.ra_action_populatestartingflowsforflow_e524909dd88ed515c82cf1a84942bb19.step1_circum0(ra_action_populatestartingflowsforflow_e524909dd88ed515c82cf1a84942bb19.java:311) ~[?:?]
[java] at com.pegarules.generated.activity.ra_action_populatestartingflowsforflow_e524909dd88ed515c82cf1a84942bb19.perform(ra_action_populatestartingflowsforflow_e524909dd88ed515c82cf1a84942bb19.java:73) ~[?:?]
[java] at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3421) ~[prprivate.jar:?]
Steps to Reproduce
Run prpcUtils manageHotFixes to install a DL item.
Root Cause
A defect in Pegasystems’ code or rules.
Resolution
Apply HFix-45034.Published July 31, 2018 - Updated December 2, 2021
Have a question? Get answers now.
Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.