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Support Article

Auto complete inside wrap up is not working



Auto complete doesn't populate data and an error gets raised when user enters keyword for searching.

Error Messages

Access is denied and showing java script popup.

Steps to Reproduce

complete the Switch accounts
click on wrap up
click on the auto complete field and enter key word for search

Root Cause

The root cause of this problem is a defect in Pegasystems’ code/rules


This issue is resolved by hotfix item: HFix-10230.
Suggest Edit

Published January 31, 2016 - Updated October 8, 2020

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