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Support Article

Autocomplete control performance degrades



Autocomplete control takes between 6 and 40 seconds to display the Suggestion list.

Error Messages

Not Applicable

Steps to Reproduce

Configure an autocomplete control with source as the data page. Report definition is the data page source. The report definition obtains data from an external database.

Root Cause

An issue in the custom application code or rules.

User configured the data page source report definition without any parameters. Hence, all the records are placed in the data page (78000 records). According to the entry in the autocomplete control, data is filtered at the data page level. Therefore, the data which must display on the UI, is delayed.
In the Load Management tab of the data page, the 'Limit to a single data page' is not selected. As a result, for each entry in the autocomplete, a data page is created on the Clipboard. This degraded the browser performance.


Perform the following local-change:
  1. In data page at the source area, for a report definition, provide the parameter which must display on the autocomplete control.

  2. In the Load Management tab, select the 'Limit to a single data page' option.
  3. In the report definition, apply the filter of the property which must display on the autocomplete.

Published December 18, 2019 - Updated December 2, 2021

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