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Support Article

Autocomplete controls progressive load stops working

SA-43750

Summary



Progressive load results in an Autocomplete control fails. Autocomplete control with a large number of results displays blank spaces and does not load additional results:


Error Messages



Not applicable


Steps to Reproduce

  1. Map the Autocomplete control with a Data Page.
  2. Load the Data Page with SP call.
  3. Configure the Autocomplete in a grid.
  4. Autocomplete must have large enough number of results to trigger progressive load.


Root Cause



A defect in Pegasystems’ code or rules: The parameter required for the progressive load to work was not sent correctly, due to a side effect from a previous hotfix. For the grid, a safeURL must be used rather than post data to send the parameter. This issue is a side effect caused by HFix-35525.


Resolution



Apply HFix-36984.


Published December 17, 2017 - Updated October 8, 2020

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