Support Article
Autocomplete dropdown detaches from control when form scrolls
SA-12417
Summary
If an autocomplete control is placed on a form, down arrow is pressed to see the autocomplete dropdown results and scroll bar is used to scroll the form behind the control, then the autocomplete control detaches from the control and always stays stationary on the screen. This only happens on the user application, and not in the Developer Studio & base PRPC which runs on the SFAi framework that the application was built on. This issue was first reported on a mobile device, but is replicable on a desktop running IE.
Error Messages
Not Applicable
Steps to Reproduce
1. Have a autocomplete in a new harness
2. Have a button in the fixed div.
Root Cause
The root cause of this problem is a defect in Pegasystems’ code/rules. This issue is due to the button in the fixed div of the New harness due to which the position of the autocomplete list becomes obsolute.
Resolution
Install HFix-23053 to resolve the issue.
Published July 28, 2015 - Updated October 8, 2020
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