Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Autocomplete - min search characters feature does not work



A developer has configured the AutoComplete control in a SECTION rule instance.  At runtime, the developer has found that the minimum search characters feature does not actuate.  For example: if the minimum search characters property is defined as 2, at runtime, the user can press the right arrow key on the keyboard, and still trigger an AutoComplete operation.

The expected behavior is for the user to actually enter characters into the text box, and thereby trigger the AutoComplete operation.

Error Messages

No errors are found in the Pega Logfile; no error messages are displayed on screen.

Steps to Reproduce

To reproduce this issue:

1) Configure autocomplete control on a section
2) Use report definition or data page as the data source for the autocomplete
3) Set min search characters to 2.
4) Execute the business logic: at the SECTION rule, use the right arrow key on the keyboard, instead of entering characters into the AutoComplete control.

5) Observe the condition: AutoComplete will still present the user with data even though nothing was entered.

Root Cause

This is the expected behavior of the AutoComplete control.


An explanation was provided to the developer: the AutoComplete control triggers immediately after receiving input from the Keyboard - the MinimumSearchCharacters property counts the number of keys pressed on the keyboard - the functionality does not distrinquish between character keys, and non-character keys (ie the arrow buttons).
Suggest Edit

Published January 31, 2016 - Updated October 8, 2020

Did you find this content helpful? Yes No

100% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us