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Support Article

Autocomplete pop hover behavior incorrect



When a user scrolls down the screen using Mouse after selecting some data from the Autocomplete, the Autocomplete pop hover displays again on the screen.

Error Messages

Not Applicable

Steps to Reproduce

  1. Configure an Autocomplete
  2. Select data from pop hover
  3. Scroll down the screen using Mouse

Root Cause

A third-party product issue. The Internet Explorer (IE) browser has a drawback while repainting the HTML elements and handling the AJAX calls. Hence, the pop hover Autocomplete continues to display on the screen. 


Perform the following local-change: 
Configure the Refresh the section action as the onchange action of Autocomplete such that the control repopulates after the value changes due to the Refresh the section action.



Published March 28, 2020 - Updated December 2, 2021

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