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Support Article

Autocomplete pop hover behavior incorrect

SA-103109

Summary

When a user scrolls down the screen using Mouse after selecting some data from the Autocomplete, the Autocomplete pop hover displays again on the screen.


Error Messages

Not Applicable


Steps to Reproduce

  1. Configure an Autocomplete
  2. Select data from pop hover
  3. Scroll down the screen using Mouse


Root Cause



A third-party product issue. The Internet Explorer (IE) browser has a drawback while repainting the HTML elements and handling the AJAX calls. Hence, the pop hover Autocomplete continues to display on the screen. 

Resolution



Perform the following local-change: 
Configure the Refresh the section action as the onchange action of Autocomplete such that the control repopulates after the value changes due to the Refresh the section action.

 

 

Suggest Edit

Published March 28, 2020 - Updated December 2, 2021

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