Support Article

Autocomplete rendering of values is slow

SA-32888

Summary



After an upgrade from Pega 7.1.5 to Pega 7.2.2, autocompletes pulling from data pages take a long time to display options.


Error Messages



Not Applicable


Steps to Reproduce



Include an autocomplete in a section and try to populate it using datapage.


Root Cause



A defect in Pegasystems’ code or rules. The time delay was certainly perceivable by looking at the profiler data.

There were many script areas which were taking more time as compared to the ones in Pega 7.1.5.


Resolution



Make use of parameterized Data page to improve the performance.

An enhancement request, FDBK-18126, has been created for consideration by Pega Product Management.

In the later Pega 7.3 version of the autocomplete, there are plans to enable the light weight autocomplete by default even for the desktop and not just for mobile devices.


Published January 25, 2017 - Updated February 7, 2017


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