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Support Article

AutoComplete results detach and move along cursor on scrolling



Users have upgraded from PRPC 6.3 SP1 to Pega 7.1.6 and have upgraded their deprecated auto-complete control to new one. When user enter characters in the control, values populate in a drop down and if they scroll the screen down, this box detaches from the control and moves along the cursor movement.

Error Messages

No error message.

Steps to Reproduce

Once the results drop down is populated, scrolling the screen up and down using mouse moves the drop down results along the mouse cursor.

Root Cause

Users have configured a custom harness in their portal.


Using out of the box harness resolves the issue.

Published August 28, 2015 - Updated October 8, 2020

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