Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Back button does not work as expected

SA-6218

Summary



Back button is not functioning as expected.

Error Messages



No Error Messages. But Basic functionality does not work.


Steps to Reproduce



1. Login to the Order Management Framework application as OMFdeveloper/rules. 
2. Launch Case Manager portal.
3. Click on 'Customers' from the left panel.
4. Select 'Mercyhospital' from the 'Available customers' list.
5. Docuble and open the customer profile.
6. Click on 'Create sales order' button in the customer profile screen.
7. In the 'Add customer sites' screen, Add 12 as contract terms and click on any site from the available list and click on next.
8. In the 'Add products screen', click on 'Back' button.


Root Cause



The system was unable to get the attribute value when directly referencing the attribute name.

Resolution



getAttribute was used to get the value of the form instead of directly referencing the attribute name. HFix-20856 was provided to resolve the issue.

Published January 31, 2016 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us