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BadClassDefinition on running Realtime event enabled Campaign



BadClassDefinitionException occurs on executing a Realtime event enabled Campaign with or without audience.

Error Messages

[PegaRULES-Batch-24] [STANDARD] [ ] [XXXX:DEV] (egamkt_engine_pegamktutilities) ERROR   - PegaMKTUtilities.getClassKeys - unable to open class true 
[PegaRULES-Batch-24] [STANDARD] [ ] [XXXX:DEV] (rd.utils.CommonUtils) ERROR   - Error in determining tenant visibility for the class true Database-BadClassDef  true

Steps to Reproduce

Initiate the event to execute the Campaign.

Root Cause

A defect in Pegasystems’ code or rules.
The current logic to obtain the Offer details, did not validate for purged classes.


Apply HFix-57578.
Suggest Edit

Published January 14, 2020 - Updated December 2, 2021

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