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Support Article

BaseRef empty when launching a local action from a menu on IE

SA-48151

Summary



Activity status error when launching a local action when clicking a menu item on Internet Explorer 11 browser.


Error Messages



Activity Status Error


Steps to Reproduce



Launch a local action.


Root Cause



A defect in Pegasystems’ code or rules. Baseref was calculated on a stale element in the Internet Explorer browser.


Resolution



Apply HFix-39196.


Published December 31, 2017 - Updated October 8, 2020

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