Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Batch Execution Results report does not display any customers



The Batch Execution Results report in the distribution list does not display the customers.

Error Messages

Not Applicable.

Steps to Reproduce

  1. Execute a campaign
  2. Open the Batch Execution Results report

Root Cause

A defect in Pegasystems’ code or rules. The 'TestProgramRunsDisplay' section contains a table with a click action. This click action should call the 'SetRunAction' data transform with the 'RunDetails' parameter, that is, it should have the same actions as the 'ProgramRunDisplay' section.


Perform the following local-change:
  1. Open the Batch Execution report for a test run
  2. Clear the ID from the 'Filtered by field'
  3. Click on pyWorkID, and remove the value on the right side
  4. Click Apply changes

BUG-324333 is raised to fix the issue in a future release.


Published February 13, 2018 - Updated December 2, 2021

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us