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Support Article

Batch Execution Results report does not display any customers

SA-43052

Summary



The Batch Execution Results report in the distribution list does not display the customers.


Error Messages



Not Applicable.


Steps to Reproduce

  1. Execute a campaign
  2. Open the Batch Execution Results report

Root Cause



A defect in Pegasystems’ code or rules. The 'TestProgramRunsDisplay' section contains a table with a click action. This click action should call the 'SetRunAction' data transform with the 'RunDetails' parameter, that is, it should have the same actions as the 'ProgramRunDisplay' section.


Resolution

Perform the following local-change:
  1. Open the Batch Execution report for a test run
  2. Clear the ID from the 'Filtered by field'
  3. Click on pyWorkID, and remove the value on the right side
  4. Click Apply changes

BUG-324333 is raised to fix the issue in a future release.



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Published February 13, 2018 - Updated December 2, 2021

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