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Support Article

Batch Requestor count is high and does not get destroyed in SMA



It is observed that :
Batch requestor count is growing high.
Stale requestors are still present in  System Management Application (SMA).

Error Messages

Not Applicable.

Steps to Reproduce

  1. Log into the PRPC system using any  browser (IE/Firefox/Chrome)
  2. Leave the session idle for few minutes.

Root Cause

The root cause of this problem is a defect in Pegasystems’ code/rules. 


This issue is resolved by Hfix-9068.

Published July 7, 2015 - Updated October 8, 2020

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