Support Article

Batch requestors unable to exceed 10

SA-6533

Summary



The number of batch requestors does not exceed 10, even though the agent or thread pool size is set to 50 in prconfig.xml file. 

<env name="agent/threadpoolsize" value="50" />

Error Messages



Not Applicable

Steps to Reproduce



1. Set the agent or thread pool size to 50 in prconfig.xml file.
2. Check for the number of batch requestors while processing.

Root Cause



The root cause of this problem is a defect or misconfiguration in PRPC operating environment. In PRPC enterprise (EAR) deployment, configure the work manager and specify a limit to the number of worker threads. This configuration is discussed in the installation manual for the product.

Resolution



Increase the number of worker threads in an EAR deployment to allow a larger number of simultaneous batch requestors. 

Published May 10, 2016 - Updated October 8, 2020

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