Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Benefit cost share value not visible until placed into edit mode



Clicking the Cost Share tab during the benefits configuration does not display the cost share values. The values are displayed after clicking Actions menu and selecting Edit Cost Shares.

Error Messages

Not Applicable

Steps to Reproduce

  1. Create a product
  2. On the Configure Benefits screen - click a benefit and click the Cost Share tab

Root Cause

A defect in Pegasystems’ code or rules. Benefit cost shares are not visible on product when it is modified on product template on pharmacy category.


Apply HFix-35438

Published August 17, 2017 - Updated December 2, 2021

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us