Support Article
Benefit mapping updates do not get reflected in the product
SA-967
Summary
In Production Composer System (PCS) for Healthcare 2.3 SP2, the code group mapping on a benefit is not updated.
Error Messages
Not Applicable
Steps to Reproduce
- Navigate to an existing Benefit > Benefit Set > Product Template > Product. All these must have work object in draft mode.
- Lock the ruleset version for all these rules and update the new version in PCS Configuration.
- Update Mapping on Benefit. This creates a new version of benefit.
- Run through exiting Product Template flow. It still shows older mapping.
Root Cause
A defect in Pegasystems’ code or rules.
Resolution
Install patch 52 for PCS for Healthcare.
Published August 23, 2017 - Updated December 2, 2021
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