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Support Article

Benefit mapping updates do not get reflected in the product



In Production Composer System (PCS) for Healthcare 2.3 SP2, the code group mapping on a benefit is not updated.

Error Messages

Not Applicable

Steps to Reproduce

  1. Navigate to an existing Benefit > Benefit Set > Product Template > Product. All these must have work object in draft mode.
  2. Lock the ruleset version for all these rules and update the new version in PCS Configuration.
  3. Update Mapping on Benefit. This creates a new version of benefit.
  4. Run through exiting Product Template flow. It still shows older mapping.

Root Cause

A defect in Pegasystems’ code or rules.


Install patch 52 for PCS for Healthcare.

Published August 23, 2017 - Updated December 2, 2021

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