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Support Article

Benefits Description text box formatted incorrectly



In the Benefit Description notes, two different text boxes do not display one above the other with the Summary of Benefits and Coverage (SBC) Limits and Exceptions label between them.

Error Messages

Not Applicable

Steps to Reproduce

  1. Navigate to Reusable Entities > Benefits.
  2. Open any Benefit that is in a *-Completed status.
  3. Navigate to the Notes tab.
  4. Click the SBC Benefit Description Sub-Tab.

Root Cause

This issue was determined to be a product enhancement request.


An enhancement request, FDBK-66138, is created for consideration by Pega Product Management.

Published February 11, 2020 - Updated December 2, 2021

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