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Support Article

BIX 7.1 not recognizing keyring file error: null password given

SA-2976

Summary



When running a BIX extraction from the command line by setting the pegarules.keyring system property, the extraction is not finding it.

- Dpegarules.keyring=file://$BIX_HOME/config/pegarules.keyring

Error Messages



2014-10-30 13:35:06,980 [                main] [          ] [                    ] (      etier.impl.EngineStartup) ERROR   - Reason: 
com.pega.pegarules.pub.database.DatabaseException: Database-General    Problem encountered when getting connection for database pegarules    1005    72000    ORA-01005: null password given; logon denied

From: (unknown) 
Caused by SQL Problems.
Problem #1, SQLState 72000, Error code 1005: java.sql.SQLException: ORA-01005: null password given; logon denied

    at com.pega.pegarules.data.internal.access.ExceptionInformation.createExceptionDueToDBFailure(ExceptionInformation.java:167)
    at com.pega.pegarules.data.internal.access.ConnectionManagerImpl.getConnectionFromDatabaseName(ConnectionManagerImpl.java:856)

Steps to Reproduce



1. Run a BIX extraction from the command line specifiying keyring file


Root Cause



The root cause of this problem is software use/operation error. When running on unix you need to specify the system property using a relative path.


Resolution



This issue is resolved by making the following change to the Pega operating environment: 


The full path setting of the keyring file location is not being found.  Instead set the location using a relative path.

-Dpegarules.keyring="config/pegarules.keyring"

Published January 31, 2016 - Updated December 2, 2021

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