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Support Article

BIX cloud process not running in production

SA-43972

Summary



After applying HFix-37251, the original reported issue still exists.

When running a Business Information Exchange (BIX) extract on the cloud, there is an FTP failure about local path not specified.


Error Messages



[ STANDARD] [ ] [ ] ( services.file.FileActionImpl) ERROR File.BIXFTPListener|A011159BC9EB355637CC82A1C37F38407|449746413.1504628463422000 - Caught throwable processing your_extract_file.zip
com.pega.pegarules.pub.PRRuntimeException: FTP Connection failed
....
Caused by: java.lang.IllegalArgumentException: Required parameter, Local path, not specified
at com.pega.pegarules.integration.engine.internal.connect.ftp.FTPConnectorImpl.invoke(FTPConnectorImpl.java:480)

Steps to Reproduce



Not Applicable


Root Cause



An issue in the custom application code or rules
The application rule was set to include Pega-BIX:07-10-27, which will not include hotfixed rules which are in Pega-BIX:07-10-28
.

Resolution



Perform the following local-change:

Adjust the application rule to include Pega-BIX:07-10 which will pick up all patch versions.


Suggest Edit

Published December 18, 2017 - Updated October 8, 2020

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