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BIX does not extract all records to CSV file



Business Intelligence Exchange (BIX) does not extract all the records to the CSV file through command line jobs.

Error Messages

Not Applicable    

Steps to Reproduce

  1. Install Business Intelligence Exchange 
  2. Create Extract rule for CSV 
  3. Run the command line using -u(start time) and -U(end time) parameters
  4. Specify the timezone
  5. Compare the number of instances extracted in log files to the files. The instances extracted would be less

Root Cause

Default order of extraction is on pzinskey. However, -n parameter must be added as it may cause performance hit. The commandline extract hangs due to processing of a corrupt instance as it goes into an infinite loop.


  1. Apply HFix-58813
  2. Apply HFix-58849 


Suggest Edit

Published December 6, 2019 - Updated December 2, 2021

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