Support Article
BIX does not extract child classes' WO for non-classgroup parent
SA-9821
Summary
System was upgraded from PRPC 6.2 SP2 to Pega 7.1.6. Extract rule defined at a class, which belongs to Class Group, does not extract records from its child classes when BIX Extract rule in Pega 7.1.6 command line is run.
Error Messages
Not Applicable
Steps to Reproduce
1. Create a class with parent class PegaSample-CustomerRequest and the child class structure like PegaSample-CustomerRequest-ChildClass.
2. Create work objects at PegaSample-CustomerRequest and PegaSample-CustomerRequest-ChildClass levels.
3. Create an extract rule in PegaSample-CustomerRequest and one extract at PegaSample-CustomerRequest-ChildClass.
4. Run the extract rules: PegaSample-CustomerRequest and PegaSample-CustomerRequest-ChildClass.
Observation: Records extracted from PegaSample-CustomerRequest-ChildClass is not part of the records extracted from PegaSample-CustomerRequest.
Root Cause
-c argument was not passed in BIX.xml, which extracts the records of its child classes if the parent class is Non-ClassGroup, that is if it belongs to ClassGroup.
Resolution
Use -c command line parameter for BIX extract.
Published May 14, 2016 - Updated October 8, 2020
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