Support Article

BIX does not update existing extracted records



BIX does not update existing extracted records.

Error Messages

Not Applicable

Steps to Reproduce

  1. Run Extract rule
  2. View data in output database table

Root Cause

The behavior is working as designed.


BIX does not update existing records, instead inserts new ones. This is because the primary purpose of BIX is for reporting data. It is assumed that a report is run after each time BIX is run, preventing duplicates in the report.

Published May 25, 2017 - Updated July 14, 2017

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