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Support Article

BIX Extract Files on cloud are not sent to FTP server

SA-43859

Summary



BIX extracts are configured to run on the cloud and are sent to an FTP server after completion. The extracts are run successfully, but the FTP failed with an error.


Error Messages



[STANDARD] [] [] (services.file.FileActionImpl) ERROR File.BIXFTPListener|A011159BC9EB355637CC82A1C37F38407|449746413.1504628463422000 - Caught throwable processing your_extract_file.zip
com.pega.pegarules.pub.PRRuntimeException: FTP Connection failed
....
Caused by: java.lang.IllegalArgumentException: Required parameter, Local path, not specified
at com.pega.pegarules.integration.engine.internal.connect.ftp.FTPConnectorImpl.invoke(FTPConnectorImpl.java:480)



Steps to Reproduce



Unknown


Root Cause



A defect in Pegasystems’ code or rules.


Resolution



Apply HFix-37251.


Suggest Edit

Published November 27, 2017 - Updated October 8, 2020

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