Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

BIX Extracts files are not sent to the SFTP Server



The Business Intelligence Exchange (BIX) extract files are not stored in the SFTP server. This occurs despite configuring rules to send the extract files to the SFTP server.

Error Messages

Not Applicable

Steps to Reproduce

Configure rules, in the Pega application, to send the BIX extracts to the SFTP server.

For more information to configure the rules, refer to:

Root Cause

The BIX/SharedPath value was  incorrect.


Perform the following local-change:
  1. Change the path for BIX/SharedPath to //usr/local/tomcat/work/sync-data/bix. The BIXFTPListener processes the file; however, the file processing fails with the below error message: Failed check sum validation for
  2. Add the below Dynamic System Settings (DSS) such that the above error does not display.

    Owning Ruleset: Pega-RULES
    Purpose: BIX/ignoreValidation
    Value: true
Suggest Edit

Published December 2, 2021

Did you find this content helpful? Yes No

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us