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Support Article

Blank message displayed with Message rule name

SA-38833

Summary



User configured a message rule with blank message. Message gets displayed with message rule name "Auth Need Blank Message".

The requirement is that User Interface screen should be restricted from moving further without a message, while displaying a warning message at the bottom of the screen.

Error Messages



Not Applicable

Steps to Reproduce



1. Create a message rule with empty content.


2. Configure an activity with Page-Set-Messages API by mentioning above created message rule.

3. Mention the activity in the Flow Action's post processing section.
4. Run the case and submit the assignment.

Root Cause



Error message is displayed with message rule name because message content is empty. If message content is blank then PRPC will display the message rule as error message. This is an expected behavior.

Resolution



Page-Set-Messages API should not be used to display the warning message on submitting an assignment.
Suggest Edit

Published August 1, 2017 - Updated October 8, 2020

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