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Support Article

Blank row displays when transferring an assignment to worklist

SA-53418

Summary



A blank row displays when transferring an assignment to another work list or basket using click and drag.


Error Messages



Not Applicable.


Steps to Reproduce

  1. Add an editable field in the user assignment list grid
  2. Use the Drag And Drop function to transfer an assignment
  3. Refresh the worklist or workbasket



Root Cause



A defect in Pegasystems’ code or rules.


Resolution

Perform the following local-change:
  1. Open the pyWorkUrgencyDraggable rule, Pega-EndUserUI:07-10-15
  2. Save the rule in the application ruleset
  3. Navigate to the HTML tab and to the line that invokes pega.u.d.reloadSection
  4. Set the fifth parameter to False
  5. Save the rule


Suggest Edit

Published March 21, 2018 - Updated October 8, 2020

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