Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Blank row displays when transferring an assignment to worklist



A blank row displays when transferring an assignment to another work list or basket using click and drag.

Error Messages

Not Applicable.

Steps to Reproduce

  1. Add an editable field in the user assignment list grid
  2. Use the Drag And Drop function to transfer an assignment
  3. Refresh the worklist or workbasket

Root Cause

A defect in Pegasystems’ code or rules.


Perform the following local-change:
  1. Open the pyWorkUrgencyDraggable rule, Pega-EndUserUI:07-10-15
  2. Save the rule in the application ruleset
  3. Navigate to the HTML tab and to the line that invokes pega.u.d.reloadSection
  4. Set the fifth parameter to False
  5. Save the rule

Published March 21, 2018 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us