Support Article
Blank screen when quickly switching tabs after validation error
SA-22550
Summary
When submitting a screen flow [action], and then quickly changing tabs, this causes a blank tab when you get back to the tab where you finished the assignment. This is only reproducible on IE11.
HFix-21574 addresses that scenario but if you also introduce a validation error when you submit the flow action, the same sort of blank screen issue is seen again.
Error Messages
Not Applicable
Steps to Reproduce
- Open at least two tabs.
- Submit screenflow (and introduce a validation error)
- Quickly click a different tab
Root Cause
A defect in Pegasystems’ code or rules.
Resolution
Apply HFix-27152 which addresses both scenarios with and without validation errors.
Published April 29, 2016 - Updated October 8, 2020
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